Shipments and returns

Your pack shipment

Packages are usually dispatched the same day after receipt of payment unless the purchase is made Tuesdays after hours or all day Wednesdays when we are closed. For small packages we use Royal Mail and larger packages via DHL with tracking. For an extra fee, you can choose Royal Mail special or signed for delivery.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.